Gwladysover
Player Valuation: £35m
Our bank closed the local branch some years ago and although everything has worked fine online and on the phone we decided it might be easier for the family when the time comes if they were actually able to visit a bank branch in person to sort things after we’ve gone. With this in mind we opened an account with a well known building society a few weeks ago. All the documents, cards etc came but with husband’s name spelled wrongly. Rang them but not able to change it over the phone needed to go into the branch with relevant id. Went back, everything sorted or so we thought until a new cheque book etc. arrived yesterday with the name still not corrected. So we decided to stay as we are and went in and closed down the new account, didn’t seem worth the aggravation. To their credit they did compensate us for the inconvenience and also offered us a refund on our travel costs unfortunately I said we had used our bus passes - I should have said we’d travelled by train. 








