Got a new fridge coming in the next 2 hours to replace the broken one purchased in October only last year from AO a Fridgemaster where the dial buttons have disappeared on the temperature dial completely 2 weeks of broken promes from Fridgemaster - first the repair engineer was sick, so they put the date back a week rang them on the day he was to come out ....- another excuse the part had not come in - also they had let us know by telephone two days earlier lying barsterds .... so I told them AO who had been brilliant Ok they could have their crappy Fridge back - AO telephoned them and warned them and AO are doing just that today with a bigger Hoover Fridge costing me only an extra £20 honouring the fitting that I paid for in the first place - my first day of a vulnerable isolation person broken already thanks to Fridgemaster ..... Also the fridge is full of food plus my insulin - the inconvenience etc ...
proves those extendable Guarantees are a waste of money as Fridgemaster can not honour a 12 month guarantees under consumer law - they even tried to charge me for the part needed a thermostat as it was not electrical..urm worked as a Glasshouse expert for over 35 years I told them how a thermostat worked.....so sod off or words I could not print on here...
I have to point out AO took no crap off Fridgemaster either, and customer care from them as been top class in trying to get it repaired for us , and then arranging a quick delivery of any model -
I needed this with Coronavirus distancing rule for me coming in force today on my families mind like a hole in the head head - the fridge is working but at what temperature? My insulin is stored in there fgs...
So a new one is needed -thanks to Fridgemaster not honoring the law of trade..... i.e. a 12 month guarantee on electrical fridge working parts.....
rant over.....