And my granny used to say the police in her day where much more helpful, didn't mean she had any interest in policing policy mate
Simplest way to describe it.
You had the stability that communism provided then massive upheaval under Gorby and Yeltsin with uncertainty and instability (basically law and order collapsed utterly) then again have stability.
That's pretty much why Putin has great support amongst the older generation and why lots of them don't look back on communism as 'bad'. If the stability goes then they'll look back on communism even more fondly I guess.
I have found, from personal experience so YMMV, these same people saying the "X and Y were better/more helpful" live in a separate world somewhere 30+ years back in time, honestly. My gran used to say it, she hadn't talked to any policemen other than the one we had as a neighbour and who's known her for 40 years, based on... something she heard from someone at some point that they weren't great anymore. That and the people at the passport service.
Fact is everyone had a (mostly) crappy job (for which they were likely either underqualified or only qualified for ONE action), but this creates a bubble in itself, as technology, unlike communism, advanced and obliterated technologies and stuff for the smaller or finer items, leaving factories empty, as anything from outside is known as bad and you'd be an enemy of the state if you even dare think about these western technologies, etc.
The regime itself is a literal murderer, but this is not personal story time, so I won't bother. Plus
@davids will come along afterwards to tell me how I'm wrong anyway so it's pointless.