Appeal. I used to work for JCP/Citizens Advice Bureau - you'd be amazed (well, you probably wouldn't be, but just a turn of phrase) just how many they reject in the hope they don't appeal. They have rejection quotas they have to meet.
I'm not as familiar with ESA, but with DLA/PIP the norm is you are rejected or lowballed on first application, then on appeal there's a good chance of turning it round, and failing that if you go to tribunal then it's genuinely independent and they'll turn it round if a genuine application. I've read many a scathing award from a tribunal criticising the actions of DWP - it's a genuine disgrace that it still persists, but it's a result of the 'scroungers' mindset politically.
Spot on.
Every three years we have to go through this charade with my youngest lad, when we have to re apply for his DLA and Motobility Allowance.
You spend the best part of a day filling the forms in, carefully explaining that nothing has changed since last time and then get knocked back.
The first time this happened we went all the way to a tribunal ( 9 mths later ) and the panel all but apologised to us for being there, awarded us all the back money that he was owed and re instated the original award.
This time, when we got knocked back, we appealed and were told that we`d have to take it to a tribunal again, which meant losing his motobility car and us having to buy a second hand car in the interim.
About a month after we`d bought the car, a letter came out of the blue, saying that they`d re considered the " evidence " and had decided to reinstate his DLA / Motobility Allowance.
We`ve got to through it all again in a couple of months and I`m dreading it tbh.
From what I can gather, they have targets for getting rid of people and as long as they can get rid of them at the " initial " stage, they hit their targets.
The fact that the appeal is later won at a tribunal is irrelevant, it`s the initial getting the claimant off the books that counts in the figures.