My best mate`s partner is a GP, my neighbour across the road is a GP in the same practice and my brother in law is a GP in another part of the country.
One hardly sees any patients and won`t let anyone into her room and does most stuff via zoom or on the phone.
Another is operating as completely normal GP and the other is operating as a hybrid of the two.
My elderly parents GP practice actually has a chain across the entrance and you have to buzz, to be physically allowed in, after you`ve passed the receptionists grilling.
My own GP practice, is operating more or less, as it was before all this kicked off.
Just from that little snapshot, it would appear that each GP practice is operating under it`s own set of rules, which in turn is causing people to bypass / give up on their GP and go straight to A&E - causing the massive rise in A&E attendance that has been reported on.
It seems that GP`s are kings of their very own castle and until this is sorted out, problems like you`ve mentioned above will just carry on. ( I`m not knocking GP`s by the way )
Thankfully I've not needed to have a GP appointment as my doctors are useless at the best of times.
My missus had a potential cancer issue last year but that was dealt in a speedy manner and referred to a specialist straight away.
Thankfully not cancer.