Pretty sure middle management might not have noticed.
If the public transport works, more people us it. Less people on rosds. Roads less congested for rest of population
One of the biggest reasons aren’t using trains is the sheer cost of using them.
A for instance.
My lad went to the Boardmasters festival in Newquay this year.
It was half the price to fly from Manchester to Newquay, than getting the train.
The plane journey took 50 mins, the train journey would’ve taken the best part of 8hrs.
Where is the incentive to use the train ?