Could you flesh out your thinking a bit here? I'm genuinely curious. I've seen demographic information on who uses libraries in terms of age, gender and employment status, but very little information on what they actually use them for.
Sure. I'll speak from my personal experience to start with. When my first child was born, my wife suffered quite badly from post-natal depression. We were skint as hell, overpaying on rent and bills due to the cost of heating the place (ancient property, no insulation in the roof, no porches, no double glazing, huge window panes) and not driving my wife wasn't getting out much due to not driving and recovering from her c-section. The baby groups at the local library were free and within walking distance and were the start of her pulling herself out of the very dark place she was in.
My own experience of needing the services they provide, was moving to a new town with absolutely sod all and no internet access. I needed the IT access the library provided in order to send CV's out and apply for jobs and benefits while looking for work. I know the standard response is "smart phones blah blah blah" but they're still not universally owned and those without them are most likely to be those in precarious states.
This article tells a similar tale of the support libraries have been providing:
https://www.theguardian.com/commentisfree/2019/aug/02/closing-libraries-vulnerable-mental-health
This seems to suggest similar re: the IT element, although it's 4 years old now
https://www.thecourier.co.uk/news/l...e-of-fife-libraries-will-hurt-the-vulnerable/
So that's the sort of thing that's behind my thinking.
My kids also love going to the library to get new books. We only just managed to keep the one in our town open a little while ago and my whole family would be gutted to lose it. I dunno why anyone wouldn't make use of them. It's basically free access to as many books as you like.