... but never have.
Regarding item returns;
"This does not affect your statutory rights"
What does that mean? :huh:
Regarding item returns;
"This does not affect your statutory rights"
What does that mean? :huh:
Questions you've always wanted to ask...
- Thread starter GrandOldTeam
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Basil Fawlty
Player Valuation: £35m
I think basically it means if theres a fault you can still go and get your money back within 28 days
Normally it says though "Item can be returned within 28 days blah blah blah.... This does not affect your statutory rights"
Basil Fawlty
Player Valuation: £35m
What are my Statutory Rights?
June 26th, 2008 • Related • Filed Under • Bookmark and Share
Related:Returning Damaged or Faulty Goods Consumer rights when buying a sofaWhat Consumer’s Top Ten
Filed under: Statutory RightsTags: Consumer Rights • implied terms • retailers shops legal obligations • sale of goods act • Statutory Rights
You often see signs in shops at the counter which say ‘this does not affect your statutory rights’. But what does this mean? What we are talking about here are the legal obligations of retailers and suppliers to protect consumers from fraud, poor quality, misrepresentation or economic loss. The sale of goods is subject to the inclusion of these statutory rights (or terms), whether or not a written contract exists and whether or not they are specifically mentioned at any stage. Any attempt to mislead you or deny you of them is illegal!
The seller has the right to sell
So what precisely are your statutory rights when you make a purchase? Firstly, you should expect the seller to have the right to sell the item and to be able to transfer full ownership to you. Seems an obvious point really. A second hand car dealer who sells you a stolen car does not have the right to sell that car and you would not take ownership of it, even though you have handed over the money. If the item is not owned by the seller, or the seller has not been given permission to sell the item, the contract is immediately invalidated - and you will own nothing.
It is what you expected?
Secondly, if you have bought something on the basis of the seller’s description or a sample, you should expect the item to conform exactly to that description or sample. If it does not, you have the right to reject the goods, demand a full refund and possibly claim damages. This is still the case even where you have selected or examined the items for yourself before buying them.
Satisfactory quality
And finally, the most commonly cited and hotly contested of all, that of satisfactory quality. There is so much to say about this, it deserves its own section:
June 26th, 2008 • Related • Filed Under • Bookmark and Share
Related:Returning Damaged or Faulty Goods Consumer rights when buying a sofaWhat Consumer’s Top Ten
Filed under: Statutory RightsTags: Consumer Rights • implied terms • retailers shops legal obligations • sale of goods act • Statutory Rights
You often see signs in shops at the counter which say ‘this does not affect your statutory rights’. But what does this mean? What we are talking about here are the legal obligations of retailers and suppliers to protect consumers from fraud, poor quality, misrepresentation or economic loss. The sale of goods is subject to the inclusion of these statutory rights (or terms), whether or not a written contract exists and whether or not they are specifically mentioned at any stage. Any attempt to mislead you or deny you of them is illegal!
The seller has the right to sell
So what precisely are your statutory rights when you make a purchase? Firstly, you should expect the seller to have the right to sell the item and to be able to transfer full ownership to you. Seems an obvious point really. A second hand car dealer who sells you a stolen car does not have the right to sell that car and you would not take ownership of it, even though you have handed over the money. If the item is not owned by the seller, or the seller has not been given permission to sell the item, the contract is immediately invalidated - and you will own nothing.
It is what you expected?
Secondly, if you have bought something on the basis of the seller’s description or a sample, you should expect the item to conform exactly to that description or sample. If it does not, you have the right to reject the goods, demand a full refund and possibly claim damages. This is still the case even where you have selected or examined the items for yourself before buying them.
Satisfactory quality
And finally, the most commonly cited and hotly contested of all, that of satisfactory quality. There is so much to say about this, it deserves its own section:
Googling is cheating.
Basil Fawlty
Player Valuation: £35m
Sorry Dan
lukecrossland
Player Valuation: £6m
Why are you such a tw@t? - To my boss
little curly alan ball
Player Valuation: £70m
As an Ex-Claims Manager , and with respect , it doesnt actually .
I had a family case recently .
It used to be that as Basil said , as long as the item was as purchased , receipt , etc , you could indeed refund .
It was English Consumer Law - Common Law .
Now , however , and Ive been out of the game since 03 , as long as the Shop or wherever , display a non-adherence to said law , THEY HAVE NO DUTY OF CARE TO REFUND . THEY WILL REPLACE / POSS CREDIT NOTE , BUT WILL NOT rEFUND .
Invariably , it will be on a 3 inch by 2 inch card stuck behind the Till , but , alas , that is enough .
Still worth a try , like . But if you see the card , think twice before you buy . ITS NOT MARKS AND FUKN SPENCER , PEOPLE .
Basil Fawlty
Player Valuation: £35m
Why don't red****e fans all **** off back to Norway?
Seamus Colemole
Previously deathbyropeandglass
How can a shop choose not to adhere to a law? Doesn't that defeat the object of a law.
Why do birds sing?
Seamus Colemole
Previously deathbyropeandglass
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