Black Horse, Clapton in Gordano.
Hi everyone! (PLEASE SHARE)
As promised, here are the details you need to know about our re-opening this Saturday, 4th July.
Firstly, we can’t wait to see everyone and we’re really excited about sharing the results of all the work of the last 9 weeks. The place is looking truly lovely and we hope that will add to your enjoyment when you next visit. Secondly, apologies for the length of this post but we’re being inundated with questions and hopefully this will help.
As you’ll understand, in terms of operating, we’ve had to make some significant changes to our normal procedures to ensure the safety of our customers and staff. These changes are in place for the moment and will be subject to change as and when we are able or need to adapt further.
As briefly as possible, here is the information you’ll need to know:
• During the first week, Opening Hours will be as follows:
Saturday 4th July: 1p.m. until 10.30p.m.
Sunday 5th July: 1p.m. until 9.30p.m.
Monday 6th - Thursday 9th July: 12 noon until 9.30p.m.
Friday 10th and Saturday 11th July: 12 noon until 10.30p.m.
Sunday 12th July: 12 noon until 9.30p.m.
• We will NOT be taking reservations for tables (we can’t imagine having to ask some of you to leave after a 2 hour slot!) so entry will be on a first come, first served basis. Staff will be keeping a close eye on our capacity in order to maintain safe distances.
• Customers will be asked to make payment using our contactless card machines wherever possible. Please.
• Initially, this weekend, we will not be serving our normal lunch menu although traditional bar snacks and rolls will be available. Thereafter, food at lunchtimes (Monday to Saturday 12 to 2.30p.m.) will be a selection of baguettes and rolls with cold fillings, Ploughman’s and a soup of the day until social distancing allows for more than one person in our small kitchen.
• We have utilised some car parking spaces to provide additional seating although the car park is still accessible. This does mean, though, that parking will be at a premium. If you are able to cycle, walk or car share to the pub, this may be a way around this. If you are driving, please be aware that parking in the village is already limited and be courteous and considerate to local residents.
• We’ll require each group to supply us with contact details to support the government’s ‘Test and Trace’ initiative.
• Service will be at tables as standing at bar areas is not permitted. We are lucky to have a wealth of outdoor areas, many of which are covered, so would encourage customers to sit at these tables. The indoor areas of the pub will be accessible but are much more limited in terms of seating even under normal circumstances and we have had to remove items of furniture in order to enable social distancing. Indoors will be strictly seating only.
• To make table service possible, we have significantly increased the number of staff on duty at any one time. Despite this, you may experience longer than usual waiting times for service. We would ask during this new way of serving, that you remain your patient and understanding selves. It’s a different way of working that our staff are not yet used to, so there will be inevitable hiccups and we will have to designate 2 members of staff just to look after the toilets and the entrance to the pub!
• We have installed several anti-bacterial hand sanitiser stations around the pub (inside and out) which are sign posted. We encourage customers to use these frequently.
• There will be a one-way entry and exit system in place for those using indoor areas of the pub.
• It is permitted to stand and drink (although NOT in bar or indoor areas) but customers are required to continue to observe social distancing rules.
We’re going to work very hard to make all the above work as seamlessly for you as possible and above all we’re all really looking forward to welcoming you back!
Love, Johnny, Al and the whole team at the Black Horse xx
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