What he's saying is definitely true, but i'm not sure of the relevance of it. I've been to most PL grounds and the crowd reacts the same pretty much everywhere. The key differences here are probably 1. We have bigger attendances/are closer to the pitch than a lot of clubs and so it's more noticeable, and 2. We're often not very good, so the frustration doesn't get lifted like it does at some of the better teams. Our reaction isn't unique but maybe our circumstances are.
As an aside, I can't help thinking that if all the people on my twitter timeline and on here who keep saying 'we need to get behind them and make Goodison a bearpit every game' actually did it, they would have nothing to worry about. Either they don't go, in which case they've got a cheek complaining about the people who do, or they do go and just don't actually do anything to change the atmosphere in the ground, in which case they're every bit as much to blame as the people they're moaning about.