WHO ARE GRAND OLD TEAM?
Grand Old Team has been online since February 2007.
The people behind Grand Old Team are of course Everton fans – volunteers working to provide a platform for other Everton fans to enjoy.
We recently introduced our shop to 1) help us cover the site’s annual fees and 2) support creative Evertonians.
All items in our Everton shop are unique and exclusive to Grand Old Team. All our items have all either been created or printed by Evertonians – meaning Evertonians benefit from every product we stock and sell. Every penny you spend on Grand Old Team goes towards supporting Evertonians and the continued development of the site.
You can read more about Grand Old Team here.
CAN I TRUST YOUR SHOP?
Grand Old Team voluntarily participates in a program for independent verification of customer reviews. You can checkout hundreds of reviews here: https://www.cusrev.com/reviews/grandoldteam
We also have a marketplace on Etsy with reviews here: https://www.etsy.com/uk/shop/GrandOldTeam#reviews
With over 300,000 social media fans, we’re also very active on Facebook, Twitter and Instagram. You can check our feeds which often shares the experience of people who have kindly bought from us.
HOW DO I PAY?
You can pay by card or PayPal. The choice is up to you at checkout.
Unfortunately we don’t offer options for any cash or bank transfers.
HOW WILL MY ORDER BE SENT?
99% of our items are sent with Royal Mail.
If your order is a print, we package orders in a durable cardboard tube, securely wrapped and packaged.
As a lot of our products are bought as gifts, we also ensure there’s no branding on any packaging.
HOW LONG WILL MY ORDER TAKE?
We typically dispatch orders with Royal Mail within 1-3 working days. Royal Mail then state a delivery aim of 3-5 working days.
We do really appreciate your patience and understanding that we’re a small business ran by volunteers and not Amazon Prime
WHAT IF I HAVE A PROBLEM?
Give us a shout by email, we’ll sort it.
Please don’t rely on a message on social media – there can be a lot of noise on those platforms and we might miss it.