What did you expect? He was (and is) still working for the owner who caused the issues and operating under massive constraints. Of course he could have condemned everyone, told a “truth” you would personally approve, taken his ball home in a huff and left the lady from the ticket office overseeing the club and stadium build. Would that have impressed you?
FWIW at the time he made his comment on headlock gate he likely did not have all the information now in the public domain. He has made it clear to FAB and others privately (he still works for Moshiri remember) that he regrets how the fans were portrayed. On our long list of problems he is right at the bottom but when Moshiri is gone I agree it would be nice if he/ the club would publicly set the record straight.
If things were going steadily at time within the club they could have easily dampened any protest momentum by proving that with the clubs own PR and external media. They couldn’t prove that , so they went the classic shame tactic route, only this time they went too far (at a guess out of panic) and the rest is history.
It had been brewing for a considerable time and they played on the fact supporters are reactive and usually quieten down after a couple of wins on the pitch. They admitted this to the likes of Katie Carter but this time the feeling was enough is enough.
Personally I think the whole situation showed up a lot of people and I strongly suspect there has a been a relationship between club, media, fan media, former players etc that’s benefited the few rather than the club itself.
As for Chong, admittedly wasn’t all that impressed with his demeanour and what he said during Radio Merseyside’s Everton documentary