Tickets problem

[AndyC]

They're manning the phone lines till 8pm tonight to deal with the demand.

 

[bigjonny]

I've still not received an email confirmation of Auto Cup scheme being triggered, but I logged into my online account & can see that my ticket was purchased on the 17th.


I can't see my lad's ticket.

He's never had an account, so we can't log in to access it!

His ticket has always been purchased & paid for by me, along with mine, so it should appear with mine.

They need to pay the money & get an IT team in, not these amateurs.

Have you read this ? it may apply to you and your lad. My mate couldn't get his nephew's ticket.
http://www.evertonfc.com/news/2017/07/19/europa-league-ticket-information

 

[Rudolf Hucker]

Have you read this ? it may apply to you and your lad. My mate couldn't get his nephew's ticket.
http://www.evertonfc.com/news/2017/07/19/europa-league-ticket-information

Thanks, yes I read that further up the thread.


Thing is, I'm not trying to buy for my lad. We're both on the Auto Cup scheme, so we should both have got them automatically.

 

[Rudolf Hucker]

They're manning the phone lines till 8pm tonight to deal with the demand.

That's good to hear. I've been hitting re dial for an hour.

 

[nevsonlymate]

Thanks, yes I read that further up the thread.


Thing is, I'm not trying to buy for my lad. We're both on the Auto Cup scheme, so we should both have got them automatically.

Just be careful, me and my lad are on the auto cup scheme but found out yesterday after visiting the box office that his hadn't been processed but mine had.

 

[Lee Smith]

Anyone heard when the Stubhub site is going to be fixed / up and running again? Even the link on the EFC OS for the Stoke game still takes you to a test page?!

 

[Rudolf Hucker]

Just be careful, me and my lad are on the auto cup scheme but found out yesterday after visiting the box office that his hadn't been processed but mine had.

That's exactly the situation we're in.

 

[Rudolf Hucker]

What have they done with the phones too?

What was up with the old system that let you go on hold & you knew where you were in the queue???

 

[Rudolf Hucker]

Finally got through on the phone.

They confirmed my lad's ticket had been processed, but due to these IT issues, we didn't get an email confirmation & we can't see it on my account.

So all sorted now.


COYB!!!!!!!!

 

[marsh]

Yep, still not answering the phone and cant even get the ticket portal up on the OS.

COYB!

If you missed out on season ticket seat yesterday you now have to wait till general sale tomorrow, as today is for displaced season ticket holders only.. Thats info i got off someone on here anyway.

Any luck getting an answer?

 

[Goat]

If you missed out on season ticket seat yesterday you now have to wait till general sale tomorrow, as today is for displaced season ticket holders only.. Thats info i got off someone on here anyway.

Any luck getting an answer?

Nope sadly.

 

[Reidy's Bottle Of Grecian]

I've sorted mine, I think I may have bought Goats seats.

 

[marsh]

I've sorted mine, I think I may have bought Goats seats.

Today? Was you displaced season ticket holder?

 

[Goat]

I've sorted mine, I think I may have bought Goats seats.

Take them, I cba with the messing anymore, they can shove them up their arse.

Today? Was you displaced season ticket holder?

Hes a fam enc biff.

 

[4737carlin]

Just got one at the box office, was told I have to print it but I can also take my phone up and show the email at the turnstyle ? That sounds a bit sketchy, like going to a gig this