I cannot for the life of me see how she can keep her job. I mean she gives Brands the shopping list and he gets in what she wants more or less anyway on a massive budget. Its up to her to pick the line up and get the best out of the ingredients but never gets it right. I mean who puts the tea bags next to the coffee, the two can never play in the same cup so dont do it. As stated putting the milk in first you may get away with it on the continent but not here. And then walks around mumbling but not really saying anything when questioned, then repeats over and over every brew. There are perfectly good option on the bench but what does she do, over uses the liptons bags that sent stale years ago. She has to go.