Hope you have informed your credit card company? Should also tell Sixt you intent to open a charge back against them (maybe check their website for dispute resolution timescales, although given it’s complexly the wrong vehicle the CC company may treat it as fraud.Not a minor fume, a major one
Hired a car from Sixt for a week in Corsica. Got back to find they had debited my credit card for another £750 for 'excess mileage'
I was driving a VW, as stated on my rental agreement, the excess miles were on a Peugeot
I have spend the past three days shouting at French people down the phone. Apparently I will have to wait a week before they can look into my complaint. Is this some kind of scam?