Because he genuinely is a nice guy, he’s not gone out his way to alienate the fans, he’s shown honesty and you can see in that video yesterday and in recent weeks how much it’s affecting him on a personal level
I have no personal problem with Lampard - but the issue that lets our fanbase down is we obsess over a managers personality.
Klopp is an absolute prat but wouldn't we snap him up as manager if he walked away from LFC tomorrow and said he would come here ?
Alladyce and Benitez were doomed from the start because of their personalities, Silva was bemoaned for being dull and quiet.
Martinez and Lampard were/have been given unearned time to damage us because they're "nice blokes".
It shouldn't matter about how well liked a manager is or isnt - its football not Big Brother !