Yeah, that was the number I was trying (which is apparently a "non-geographic" telephone number that doesn't work in some countries).0871 663 1878
Just to add to this story, I got onto the national telephone company who had no idea why it wasn't working and couldn't help.
Luckily I live close to the border, so in desperation I used my mobile phone to choose a provider from that country and got through (at the cost of a EU roaming call!).
I will add to what BlackToffee said about the extremely helpful people on the FanLine who finally managed to change my details in the same way that his were and where I'm now able to log into efcticketing.








