AI in the Workplace

[Efcjake]

I dont know how to ride a horse.

And so I wouldn't give you a job that had you evaluating the quality of horseback riders.

I wouldn't give someone that doesn't understand the methodology behind the AI work with the ability to validate and verify the quality of its output a job doing that but that's exactly what is beginning to happen when people just feed these things prompts but don't know enough to evaluate the output for quality themselves.

 

[Jacko93]

And so I wouldn't give you a job that had you evaluating the quality of horseback riders.

I wouldn't apply for one.

I use "AI" tools in work. The tool I use most is an agent I created myself. It assesses documents that we recieve against international legislative documents and a question set that I curated based upon my knowledge and experience. It returns a report in natural language in a format that I set within the agent for standardised reporting. It offers evidenced answers to everything I ask and caps any percentage compliance depending on weighting scores. It is an 85% tool, meaning that it only moves on to the human check stage when the tool gives a compliance of over 85%. It saves me approximately 6 hours for every report that needs to be assessed.

The tool isnt the issue, its the education of the people using it that is.

Using your car analogy, its not usually the cars fault when somebody drives it like an idiot and crashes.

 

[Efcjake]

I wouldn't apply for one.

I use "AI" tools in work. The tool I use most is an agent I created myself. It assesses documents that we recieve against international legislative documents and a question set that I curated based upon my knowledge and experience. It returns a report in natural language in a format that I set within the agent for standardised reporting. It offers evidenced answers to everything I ask and caps any percentage compliance depending on weighting scores. It is an 85% tool, meaning that it only moves on to the human check stage when the tool gives a compliance of over 85%. It saves me approximately 6 hours for every report that needs to be assessed.

The tool isnt the issue, its the education of the people using it that is.

Using your car analogy, its not usually the cars fault when somebody drives it like an idiot and crashes.

Use cases like this I can completely get behind. There are years of experience and knowledge outside of the AI tool that are informing its use that you the user are providing.

It's when the entire task is handed off to AI and the students aren't bothering to learn by having AI complete the assignments for them so they never do the research themselves and they never actually learn, they just enter prompts, that's the problem.

What happens when they become the drivers but they can't read a map?

 

[ArtetaMoney]

Can I ask what the AI is checking the emails for?

Beyond a basic spell check I don't understand this.

Usually making it more clear and succinct. When I’m writing emails I tend it waffle at times, especially when emailing updates to higher management or suppliers.

 

[Jacko93]

Use cases like this I can completely get behind. There are years of experience and knowledge outside of the AI tool that are informing its use that you the user are providing.

It's when the entire task is handed off to AI and the students aren't bothering to learn by having AI complete the assignments for them so they never do the research themselves and they never actually learn, they just enter prompts, that's the problem.

What happens when they become the drivers but they can't read a map?

A simple face to face questioning here solves much of the issue. Its like apprenticeships now. You cant pass your EPA without "face to face" meetings and questioning on your output/findings.

I heard something a while back, based upon our base AI provider. Its copilot, not autopilot.

If you.learn what AI assists you with, and can absorb that knowledge, is it a bad thing?

 

[Bkk Andy]

Did AI write this? Unless you own your own company here, this is an insane take. Even then you're putting yourself in the hands of billionaires who would do anything to break free from the rest

How can you use it daily and then says it's not replacing you, it's replacing your thought. If work for someone else and embrace AI you deserve what is coming to you.

I think this is a ridiculous take. Why I wouldn't I use something that makes me more efficient?

 

[Bkk Andy]

And what happens when the next generation of drivers doesn't learn how to drive because they're expecting the computer to do it?

Because that's what's happening with the kids. They don't learn enough to be able to validate and verify the quality of AI work, they just trust it wholesale.

That's down to training and teaching. For my team, the tests have proven valuable and AI will remove much of the manual work and turn their roles into more of a QA position. That means validating the AI outputs and editing/retraining where required.

 

[coollino]

I think this is a ridiculous take. Why I wouldn't I use something that makes me more efficient?

Because it's making you sound like a soulless robot

 

[Rita_Poon]

Because it's making you sound like a soulless robot

who's opinion of efficient.

 

[pfim]

Did AI write this? Unless you own your own company here, this is an insane take. Even then you're putting yourself in the hands of billionaires who would do anything to break free from the rest

How can you use it daily and then says it's not replacing you, it's replacing your thought. If work for someone else and embrace AI you deserve what is coming to you.

Ehh, it’s coming whether you embrace it or not.

There are plenty of tools I use to enhance my work that haven’t replaced me, AI has been helpful at times.

 

[Neiler]

Will AI replace

AI is unlikely to replace humans entirely
, but it will significantly change the nature of many jobs, automate routine tasks, and create new job opportunities. The consensus among experts is that humans who learn to work with AI will replace humans who do not.

Job Displacement and Transformation
AI excels at tasks that are repetitive, data-intensive, and do not require emotional intelligence or complex physical dexterity.

• Roles at high risk of automation include data entry clerks, administrative assistants, customer service representatives (replaced by chatbots), bookkeepers, paralegals, and assembly-line workers.
• Roles that are safer from automation require uniquely human skills like empathy, complex problem-solving, creativity, ethical judgment, and physical interaction. Examples include teachers, psychologists, surgeons, lawyers, artists, and skilled tradespeople like firefighters and plumbers.
• The Future of Work
  Rather than mass structural unemployment, the future will likely involve a transition period and a shift in required skills.
  
  • Job Creation: AI is expected to create new roles that don't currently exist, such as AI trainers, prompt engineers, data scientists, machine learning engineers, and AI ethics specialists.
  • Augmentation: In many professions, AI will serve as a tool to enhance human capabilities, allowing workers to focus on higher-value, more creative, and strategic tasks. For example, a radiologist might use AI for faster image recognition but will still be needed for final diagnoses and patient interaction.
  • Skill Shift: The demand for core human skills like critical thinking, communication, leadership, and emotional intelligence will increase.
• 
  Adapting to the Change
  To thrive in the AI era, individuals and organizations are encouraged to adapt through:
  
  • Lifelong learning and upskilling in digital literacy and AI-related tools.
  • Developing soft skills that AI struggles to replicate.
  • Embracing an "AI-ready" mindset, seeing AI as a collaborative partner rather than a threat.
• In conclusion, while AI is a powerful and disruptive force, the future is likely to be a hybrid one where humans and AI collaborate, leading to increased productivity and a transformation of the global workforce.

 

[Neiler]

Will AI replace

AI is unlikely to replace humans entirely
, but it will significantly change the nature of many jobs, automate routine tasks, and create new job opportunities. The consensus among experts is that humans who learn to work with AI will replace humans who do not.

Job Displacement and Transformation
AI excels at tasks that are repetitive, data-intensive, and do not require emotional intelligence or complex physical dexterity.

• Roles at high risk of automation include data entry clerks, administrative assistants, customer service representatives (replaced by chatbots), bookkeepers, paralegals, and assembly-line workers.
• Roles that are safer from automation require uniquely human skills like empathy, complex problem-solving, creativity, ethical judgment, and physical interaction. Examples include teachers, psychologists, surgeons, lawyers, artists, and skilled tradespeople like firefighters and plumbers.
  • Job Creation: AI is expected to create new roles that don't currently exist, such as AI trainers, prompt engineers, data scientists, machine learning engineers, and AI ethics specialists.
  • Augmentation: In many professions, AI will serve as a tool to enhance human capabilities, allowing workers to focus on higher-value, more creative, and strategic tasks. For example, a radiologist might use AI for faster image recognition but will still be needed for final diagnoses and patient interaction.
  • Skill Shift: The demand for core human skills like critical thinking, communication, leadership, and emotional intelligence will increase.
• In conclusion, while AI is a powerful and disruptive force, the future is likely to be a hybrid one where humans and AI collaborate, leading to increased productivity and a transformation of the global workforce.

But then A.I. would say that wouldn’t it.

 

[Bkk Andy]

Because it's making you sound like a soulless robot

If efficiency gains and increased revenue make me sound soulless, so be it. I want to succeed.

 

[DualityNSNO]

Because there's a particular person that doesn't think for themselves anymore if they don't know something they take whatever Google AI or ChatGPT says as gospel truth.

They aren't seeing it as a tool but as something that can do the thinking and work for them.

It is replacing the skills required to identify and find reliable information and critically evaluate sources of information in certain people.

So, just like google before it, just like the internet overall before it, and so on?

There's always idiots and there always will be. We didn't have AI help up until a few years ago and people still voted for Brexit and Trump, so idiots existed before this too.

As I said before - I work in IT, I see supposedly smart people, both younger and older, absolutely fail at the most basic tasks daily; using 'AI' to explain your hilariously stupid problem to and getting a personified google-search response makes my job easier. If you ask "how do I do my job" you'll get stupid canned responses but it's also easy to sift through those when they give them to you.

And also GPT's make my job easier overall if I give better instructions - "write me a script doing XYZ" produces crap results; "write me a script doing X, while using Y, in the context of Z, and make it usable on Windows" provides good results that I can work with, or use as ideas to push on. This is also very easy to explain to the people above and seems to make them understand things a bit more, if not be more productive.

YMMV with any prompt/query obviously but it's just the new thing to be hating on. I get and agree on the environment impact and the bad aspects and practises coming out of it currently, exactly because of "It WiLl RePlAcE YoU" and "vibe coding" (which are polar opposites, yet somehow equally nonsensical), but "it makes people stupider" is just not true - a majority of people will become stupider regardless of ChatGPT. If you google something once and take it as gospel truth, no power in the universe can make you smarter or savvier. We genuinely have the biggest library in the history of the world in our pockets and the majority are using it to binge watch crap TV shows and grifters, the problem isn't AI.

That said, I'm still annoyed at "everything now has AI in it" though. Will always be; no need to have your toaster be "AI-powered", ffs! Copilot for everything too, do one Microsoft.

 

[Rita_Poon]

echo & the bunnymen?