Waiting for answers

[GhostOfDixie]

I realised that my initial email to Ian was out of order, I have apologised and have become more wise.

I suppose the forum world does force your hand, as although there are many people here who are sincere, there are an awful lot of ill advised idiots. Here, and on every other Everton website. I learnt last night that we know nothing, and unless we are in a position to do something about it, ie in the know, or hold senior positions at the club, then we really should stop speculating and reading too much into what the press/joe bloggs on forums says.

I know that Ian has been threatened, and on reflection it is out of order. His family too. There is no need to resort to such tactics. I also realise that its passion, but misdirected. Its how war starts.

Now I'm off, just wanted to clear it up.

 

[kenada_blue]

i am now eating a slice of humble pie, i am amazed you got any kind of reply at all, why do some of our support resort to these threats to staff and their family, i know emotions run high but it doesnt exactly encourage anyone else to come does it if their family are going to suffer abuse......he's not the england manager ffs

Give an inch and they take a mile.

What gets me is that -- there are genuine people with genuine thoughful questions he could answer. But they're outshone by the [Poor language removed] people send in.

He's doing US a favour by actually responding. He doenst have to do anything. And that gets harder and harder when some random fan threatens his and his familys life.

Its shameful IMO. Whehter is a tit or not, when you've got one legitimate email and 75 others saying their gone petrol bomb his car and kidnap his kids over a PR job is out of order.

 

[uknightbreed]

well i wasnt worried to much until moyes said he was worried.

not sure if anyone heard the rumour doing the rounds last night ?

a chap with so called insider information has said that wyness was sacked for moonlighting.
ie , sorting deals out for other clubs/friends while he should have been doing everton businuess.

this is rumoured to have somehow led to kenwright lying to earl about why wyness had left and then earl pulling out his finances due to the kenwright lie.

the rumour monger then says moyes only has 7 million to spend and is very close to walking.

i didnt think to much to this rumour until i read an article on 'the independent' website where wyness's mallorca friend does actually confrm that wyness has been given him advice .
my question is , who's time was wyness working on with his mallorca freind , his own or evertons ?


just as a side note.
moyes shouldnt be responsable for the leadership of the club.
that responsability should come from above him.
the past few weeks have shown that this club has a very very very poor leader .

for me the buck stops with kenwright.
i dont just think its a matter of finances and player transfers now.
its a case of how could a chairman let things get into the less then brilliant position.

i think its about time he came out and made a statement of not only whats being done to solve the crisis but also to give a reason why things have been allowed to get this bad ?

should kenwright step down ?
should ian ross go aswell ?

(you have to admit the communication officer is just dire)

 

[max biaggi]

I realised that my initial email to Ian was out of order, I have apologised and have become more wise.

I suppose the forum world does force your hand, as although there are many people here who are sincere, there are an awful lot of ill advised idiots. Here, and on every other Everton website. I learnt last night that we know nothing, and unless we are in a position to do something about it, ie in the know, or hold senior positions at the club, then we really should stop speculating and reading too much into what the press/joe bloggs on forums says.

I know that Ian has been threatened, and on reflection it is out of order. His family too. There is no need to resort to such tactics. I also realise that its passion, but misdirected. Its how war starts.

Now I'm off, just wanted to clear it up.

Fair play for apologising.

Everton staff should not have to suffer personal abuse and threats.

The constant "lies" "liars" etc. annoys me. If I moderated this (and other forums where this happens) these posts would be deleted and repeat offenders banned.

Fortunately (perhaps) I don't.

 

[max biaggi]

Perhaps I should add.

I think Ross' "news management" has been appalling this week.

There hasn't been any.

Answering e-mails from (however worthy) fans is not the best use of his time.

Sorting out the PR, so that fans don't actually feel the need to have to contact the club directly, is.

 

[Bruce Wayne]

Do other teams do that? Kinda of doubt Manure or Chelsea do that. Even if they did all they'd say is "no comment" or back up what other's have said in the media.

No idea what other clubs do, but plenty of companies have representatives in their customer communities. General Motors have half a dozen staff purely to monitor social media and interact with forums such as this.

Obviously with things such as transfers there may be limited scope for them to say much as the club will rightly want negotiations to remain private, but for general customer service and showing fans that the club is interested in them there is a whole lot of scope for improvement.

It's basically a brand management thing. It's well known that an unhappy customer tells many more people about their experiences than a happy one does, and that communication often happens away from official communication channels. So it's kinda no brainer for companies to put people out into those communities and take a proactive approach to customer support, because people are going to talk regardless of whether you're there or not, surely it makes sense to try and manage the situation as much as possible.

 

[steevie]

I learnt last night that we know nothing, and unless we are in a position to do something about it, ie in the know, or hold senior positions at the club, then we really should stop speculating and reading too much into what the press/joe bloggs on forums says.

I know that Ian has been threatened, and on reflection it is out of order. His family too. There is no need to resort to such tactics. I also realise that its passion, but misdirected. Its how war starts.

Now I'm off, just wanted to clear it up.

We has fans will always speculate on what is going on at our clubs, that is just natural. Being threatening towards staff we know is obviously wrong.

Fair play to you for apologising to Ian, but i dont feel you needed to. You was not aggressive or threatening in your email, you merely posed him several questions. It was doubtful that he would have responded but you acted simply as an anxious Everton fan wanting certain answers.

 

[max biaggi]

No idea what other clubs do, but plenty of companies have representatives in their customer communities. General Motors have half a dozen staff purely to monitor social media and interact with forums such as this.

Obviously with things such as transfers there may be limited scope for them to say much as the club will rightly want negotiations to remain private, but for general customer service and showing fans that the club is interested in them there is a whole lot of scope for improvement.

It's basically a brand management thing. It's well known that an unhappy customer tells many more people about their experiences than a happy one does, and that communication often happens away from official communication channels. So it's kinda no brainer for companies to put people out into those communities and take a proactive approach to customer support, because people are going to talk regardless of whether you're there or not, surely it makes sense to try and manage the situation as much as possible.

Agreed.

 

[kenada_blue]

well i wasnt worried to much until moyes said he was worried.

not sure if anyone heard the rumour doing the rounds last night ?

a chap with so called insider information has said that wyness was sacked for moonlighting.
ie , sorting deals out for other clubs/friends while he should have been doing everton businuess.

this is rumoured to have somehow led to kenwright lying to earl about why wyness had left and then earl pulling out his finances due to the kenwright lie.

the rumour monger then says moyes only has 7 million to spend and is very close to walking.

i didnt think to much to this rumour until i read an article on 'the independent' website where wyness's mallorca friend does actually confrm that wyness has been given him advice .
my question is , who's time was wyness working on with his mallorca freind , his own or evertons ?


just as a side note.
moyes shouldnt be responsable for the leadership of the club.
that responsability should come from above him.
the past few weeks have shown that this club has a very very very poor leader .

for me the buck stops with kenwright.
i dont just think its a matter of finances and player transfers now.
its a case of how could a chairman let things get into the less then brilliant position.

i think its about time he came out and made a statement of not only whats being done to solve the crisis but also to give a reason why things have been allowed to get this bad ?

should kenwright step down ?
should ian ross go aswell ?

(you have to admit the communication officer is just dire)

To be fair, its speculation and rumours building and building with no evidence what so ever.


Based on actual statements from the club -

Wyness resigned, he wasnt sacked. No press confrence, no actual reason given. Allegedly got a job in Mojorca.

If Moyes wasnt happy, why say directly after Wyness left that he was signing a contract extension when the team gets back from the states?

None of this is related to Kirkby.

There is no evidence saying Green has pulled anything. None whatsoever. Where this came from I have no idea.

I've said it before and I'll say it again. If the club was in a crisis of any kind, it would be on the back pages on the newspapers. They have more moles and insiders have than johnny todd on the street.
And what have we read? AJ transfer, Wyness gone, Vaughan getting sent off, transfer rumours (even a bullshit one about Baines). That's all.

People are just getting worried and frantic because we havent bought anyone and that our CEO left. There's over 2 weeks left before the start of the season and I dont know how many before the window actually closes.

Players will be bought, I have no doubt in that. Moyes is finding the right player for the right price -- it takes time.

 

[Bruce Wayne]

On the subject of threats to staff, it's sad that people feel the need to act in such a way. I guess we're lucky in that most here are level headed and don't go off the deep end when Everton enter difficult waters.

 

[uknightbreed]

to be fair to ian ross , id be lived at some of the knobs who send him emails.

like one self important chap on another 'well know everton forum' who claims ross threatened him .
i dont know the fella but can tell he's a bit a jumped up little know it all cretin who over exagerates things to make them look worse than they are so to deflect the fact he himself is actually an irritating fidiot who anyone in there right mind would tell to get stuffed let alone ian ross.

if i had knobheads like that emailing and texting me , id lose my rag big time.


but then again ,even though ross has to put up with these jerks, i still think he is poor at his job.

 

[dave1001]

It would be nice to hear from the club regarding what's happening behind the scenes and on the transfer front but then again maybe there isn't much to say.

It may just seem worse because we haven't signed anyone and Moyes hasn't signed his contract. I'm sure the papers are taking everything out of context and making it to be bigger than it is because when have they ever had a good word to say bout us?

I am a little worried but I suppose I'll just have to be a bit more patient.

 

[GhostOfDixie]

We has fans will always speculate on what is going on at our clubs, that is just natural. Being threatening towards staff we know is obviously wrong.

Fair play to you for apologising to Ian, but i dont feel you needed to. You was not aggressive or threatening in your email, you merely posed him several questions. It was doubtful that he would have responded but you acted simply as an anxious Everton fan wanting certain answers.

Yeah, but I have gained his trust in doing so. And all the rumours we are hearing, are just not true. Think about it, how many rumours do we hear on the Everton grapevine? How many of them turn out to be true? I would expect it would be very very few, if any at all.

 

[ajax_andy]

I think its well out of order for anyone to make threats against anyone at the club no matter who they are. Its good to see that everyone on here has the same opinion and a shame that some people feel the need to go down that route.

I really hoped he would reply as I wanted to know for definate if he had spoken in the Portuguese press about our bid for Moutinho. My next question if he had would have been 'how come the club (yourself and Wyness when he was here) are happy to discuss this transfer in the Portuguese press, but not inform the supporters of our club about such things.

Never mind it was a long shot anyway.

 

[uknightbreed]

just a query on 'rumours'

why are they all bad ? you would have thought there be atleast an equal portion of good rumours aswell.

i think thats worrying me the most.

quick someone make up a good rumour.