Sun 4 u closes down

[a2b chris]

Got up this morning in sunny Ayr. after my breky and ciggys, bought the paper.

1st thing I noticed, Friday 13th. Turns the page and it tells me about sun 4 u direct closing down.

[Poor language removed]!!!!!!!!!!!!!!!!!Ive booked to go to Fuerteventura with them

Facking typical of my luck

 

[little curly alan ball]

Got up this morning in sunny Ayr. after my breky and ciggys, bought the paper.

1st thing I noticed, Friday 13th. Turns the page and it tells me about sun 4 u direct closing down.

[Poor language removed]!!!!!!!!!!!!!!!!!Ive booked to go to Fuerteventura with them

Facking typical of my luck

Athol , my mate ???

Usually if its not merely , flights only , youll be OK re; refund .

 

[chicoazul]

Sorry to hear mate, when had you booked for?

 

[a2b chris]

Athol , my mate ???

Usually if its not merely , flights only , youll be OK re; refund .

Booked it all through them

Gutted. i know i'll get my money back (eventually) but was really up for it.

 

[a2b chris]

Sorry to hear mate, when had you booked for?

Winter

 

[little curly alan ball]

Booked it all through them

Gutted. i know i'll get my money back (eventually) but was really up for it.

Are they Athol protected , kid ??? It'll be on the correspondence . An icon , thing .

If so , and I THINK they are , you're sorted , cocka .

 

[Hayee]

If they're ATOL/ABTA registered you'll get a refund BUT it could take upto six YEARS. My mates a travel agent ya see!

 

[chicoazul]

With a company that small, I think they said 1200 people overseas, it shouldn't take that long.

 

[a2b chris]

With a company that small, I think they said 1200 people overseas, it shouldn't take that long.

ABTA/ATOL protected

Been told could take 6/12 mths

 

[a2b chris]

Iwas pissed off with the estimated 6/12 months it could take to get my money back so I done a bit of research.......

'If you booked by credit card or Visa debit card you can make a claim via your card company. A part of credit card law, introduced in the 1970s and known as section 75, means credit card companies must take responsibility for refunding customers if the goods they bought don't turn up or the supplier goes bust. The total cost of the goods you are paying for must be more than £100 and less than £30,000 for the law to apply.

Anyone who made their purchase with a Visa debit card is covered by its Chargeback scheme, which offers similar protection to section 75. To make a claim customers must contact their card issuer, which then contacts the company's payment-processing bank to reclaim the money. This means that even if a company goes into liquidation it is possible to reclaim money, as the claim is made against a bank not the company.
'Sometimes card issuers misunderstand the section 75 and Chargeback rules and refuse a claim. Anyone in this situation should make sure they know their rights and argue their case. If all else fails contact the Financial Ombudsman.

True to the last sentence, my bank didnt have a clue, so I just keep saying 'section 75 for credit cards, chargeback for debit cards.

I then asked for the womans name and position and requested to be put through to the disputes/complaints dept.

I asked for them to write to me detailing why they were not following these procedures.



Suddenly she was filing in a claim form for me.

Will have to wait now to see what happens

 

[chicoazul]

The company had 1200 people overseas it said mate, it won't take that long to process all the claims which is why the 6/12 month guide is given in case a big company went under.

Who was the other one who went bust a few months ago, the big one? I remember reading something on that about it taking ages to refund the money because of the sheer amount of passengers they were carrying thus more claims.

 

[chicoazul]

http://www.bbc.co.uk/news/business-11018623

An airline goes next.