Everton Customer Service

[Woolly Blue]

The odd time something's gone wrong, I've rung them up and they've always been dead helpful and sorted things out efficiently.
On the other hand, I have found that emailing them with a query can lead to a big fat nothing, which is a bit poor in this day and age.

 

[Brendan Janus]

They are better than they used to be, years ago they were useless, you were better off asking in the Goodison Supper Bar !!

 

[larbert toffee]

haha exactly the same thing happened to me - I'd booked hotels and everything. I didn't pursue it though.

I was really angry at the time and conveyed that through my e-mail, I buy tickete through the season and my youngest lad spends plenty from the store online so I am sure they would have taken that into account.

 

[Foot Long Hot Dog]

They're better on the phone that via e-mail in my experience.

 

[Goat]

What should they have done in your opinion ?

Yeah totally dont get this, not once has he made a suggestion as to what they should have done.

 

[Pantocoyb]

I used the website contact form. Heard nothing so rang them a couple of days later and got the answer I was looking for. About a week after that I got a callback answering my original enquiry. A bit rubbish really, wouldn't tolerate it in any other service industry...

 

[803 Toffee]

When any issue arises I've just emailed the customer service address. Despite being in the US, and the time difference they've emailed me back within an hour. They were courteous and helpful.