Digital Season Ticket

[Rita_Poon]

No rice, no sawdust, no microwave suggestions. My days!

 

[ManxBlue]

Earlier in the season my season ticket (iPhone) was updating happily. When the ticket format changed prior to the Spurs game, it wouldn’t. I followed up on this with EFC fan services who ultimately told me it was a ‘geographic issue’ affecting fans in various parts of the country. It certainly affected others here on the IOM. Weirdly, a friend of mine has the same problem with his adult ticket (I’m an over 65), but it’s not affecting the two junior STs he holds on the same phone.

EFC sent me more than one new link to download the ticket for Fulham, none of which worked. The geographic aspect was seemingly confirmed, as when I arrived at Liverpool airport ahead of the Fulham match, sure enough the latest new link worked - voila, Fulham ticket. Fan services told me that the ticket would thus now automatically update for each game thereafter. It doesn’t. Haven’t got Newcastle. The ‘switch automatic updates off and on again’ trick doesn’t work either. I’m expecting/hoping for a repetition of my previous experience in that it will update when I arrive at Liverpool airport on Saturday morning. It’s bloody odd, and bloody frustrating.

 

[Amy56]

I've had all three of our season tickets on my phone since the start of the season, I've just looked today and only mine is showing for the Newcastle game (I normally scroll across in my Apple wallet and enter all three of us using my phone, now whilst I can get in, neither my husband or my son have their tickets downloaded anywhere).

What do I do? Go back to the original email and try to download them again? I'm not very tech savvy so don't want to mess anything up, I just can't understand why theirs have suddenly disappeared?

Any help much appreciated

 

[matty1878]

I've had all three of our season tickets on my phone since the start of the season, I've just looked today and only mine is showing for the Newcastle game (I normally scroll across in my Apple wallet and enter all three of us using my phone, now whilst I can get in, neither my husband or my son have their tickets downloaded anywhere).

What do I do? Go back to the original email and try to download them again? I'm not very tech savvy so don't want to mess anything up, I just can't understand why theirs have suddenly disappeared?

Any help much appreciated

try and re download them via the everton app?

 

[Amy56]

try and re download them via the everton app?

I've just gone in to my husbands Everton app and tried to add it to my Apple wallet and it's says it cannot be added

 

[bigjonny]

I've had all three of our season tickets on my phone since the start of the season, I've just looked today and only mine is showing for the Newcastle game (I normally scroll across in my Apple wallet and enter all three of us using my phone, now whilst I can get in, neither my husband or my son have their tickets downloaded anywhere).

What do I do? Go back to the original email and try to download them again? I'm not very tech savvy so don't want to mess anything up, I just can't understand why theirs have suddenly disappeared?

Any help much appreciated

Try going back to the original email or check they’re not in the expired passes in your wallet first.

 

[matty1878]

I've just gone in to my husbands Everton app and tried to add it to my Apple wallet and it's says it cannot be added

ring the box office if doesn’t work from the original email i had to do this a couple months back

 

[Amy56]

ring the box office if doesn’t work from the original email i had to do this a couple months back

Thank you so much - I was about to ring them this morning and thought I'd check one last time and now all three tickets are showing!