Bulgaria v England

[Hibbert&Ernie]

The best thing about this is the one time I served her when she was sober she got really annoyed at my bad service.

But as soon as she was drunk again, she was telling me I was the best shop assistant in the world. It taught me a valuable lesson in socialisation that.

To wipe your crack on the sly behind the counter everytime she was in?

 

[EFCNIK]

Nik, your manager is a tit. You've now just rewarded that women for her behaviour so she will do it again.

Agree on angry Scottish women like, they're nuts. Still you'll find on average more nicer people north of the border than south.

The world agrees with me on this.

Mate she wasn't leaving for ****. There was nothing I could do, and he was somewhere in Nottingham. Tbf if what she said was true, she had been mis- sold it. Apparently she specifically asked for the Sat Nav to have Greece in its european mapping and was told it did, but for some reason the company that makes it hasn't sorted out Greece yet. I dont believe she did ask the guy but I cant accuse her of lying. I'm just pissed off I had to deal with someone elses problem- again. And her attitude right from second 1 was aggression is what gives me no sympathy for her. Did she think I could just take 450 quid out of my till for a healthy product without a bit of conversation over the phone with my boss first?

Coz of the nature of our business and what we sell, phone accessorys, sat navs etc etc we cant offer refunds for products which work because then all people would do is 'rent them out'- use them and then take them back when they've finished. Which I suspect is exactly what she's done. After 15 minutes of having this absolute demon give me an ear bashing for absolutly no reason other than the fact I was the fall guy, I literally told her that I would like nothing more than to be able to take, without repurcutions, the 450 quid out and give it to her so she could get the hell out of my shop. It did nothing to calm things down.

 

[neville]

Nik, your manager is a tit. You've now just rewarded that women for her behaviour so she will do it again.

Agree on angry Scottish women like, they're nuts. Still you'll find on average more nicer people north of the border than south.

The world agrees with me on this.

Spot on that Chico

By **** they can drink some as well

 

[chicoazul]

Spot on that Chico

By **** they can drink some as well

Christ I've got one of them sleeping next to me now. She's been out all day drinking beer and as was driving I'm cold sober. Very annoying.

 

[chicoazul]

Mate she wasn't leaving for ****. There was nothing I could do, and he was somewhere in Nottingham. Tbf if what she said was true, she had been mis- sold it. Apparently she specifically asked for the Sat Nav to have Greece in its european mapping and was told it did, but for some reason the company that makes it hasn't sorted out Greece yet. I dont believe she did ask the guy but I cant accuse her of lying. I'm just pissed off I had to deal with someone elses problem- again. And her attitude right from second 1 was aggression is what gives me no sympathy for her. Did she think I could just take 450 quid out of my till for a healthy product without a bit of conversation over the phone with my boss first?

Coz of the nature of our business and what we sell, phone accessorys, sat navs etc etc we cant offer refunds for products which work because then all people would do is 'rent them out'- use them and then take them back when they've finished. Which I suspect is exactly what she's done. After 15 minutes of having this absolute demon give me an ear bashing for absolutly no reason other than the fact I was the fall guy, I literally told her that I would like nothing more than to be able to take, without repurcutions, the 450 quid out and give it to her so she could get the hell out of my shop. It did nothing to calm things down.

She sounds like an idiot. Its not your fault but your boss should have stood his ground and left her furious. People like this soon burn out of fuel if you leave them. If she refused to leave the shop then you tell her to leave and call the police as she's then trespassing.

It may make her think next time about being a tit to win her own way.

 

[Phenom]

England are ****e.

 

[chicoazul]

England are ****e.

Exactly. No matter what the score ends up, this will always be the outcome.

 

[EFCNIK]

She sounds like an idiot. Its not your fault but your boss should have stood his ground and left her furious. People like this soon burn out of fuel if you leave them. If she refused to leave the shop then you tell her to leave and call the police as she's then trespassing.

It may make her think next time about being a tit to win her own way.

Ha I'm quite glad he didn't. He wasn't actually in the building just on the end of the phone, so I would have had to take the smacks. And it didn't come off my sales so meh.

And yes it is an equasion with a simple outcome, but at least we're not Wales. Even if you score a goal against us you'll be calling for a national holiday. Man you lot are becoming annoying, my mates are giving it large aswell, your like those annoying little Paris Hilton dogs, snapping away at our heels and making a racket. Look at these little dawwwgs.

 

[Matt Damon]

Oh don't get me wrong, I don't think she was a bitch just because she was Scottish. But it made it worse coz her accent was so intimidating and has done absolutly nothing to dispell my stereotype that most Scottish people are rude fuming gets. She was absolutly fuming before she even got in the shop, shouting and swearing and just being generally nuts. Did she think it was just gonna be a simple process for her to have a 450 quid product with nothing wrong with it refunded by a different guy in a different shop? Im pretty new aswell so I had no idea wtf to do. I tried calming her down but she just kept swearing so I started taking the piss out of her. I know I shouldnt but she ****ing deserved it. She got her ****ing refund in the end anyway. Literally hope she falls off that ferry she was 'missing by being in this shop'. Most horrific person I've ever had the displeasure of meeting in my life.

Mate she wasn't leaving for ****. There was nothing I could do, and he was somewhere in Nottingham. Tbf if what she said was true, she had been mis- sold it. Apparently she specifically asked for the Sat Nav to have Greece in its european mapping and was told it did, but for some reason the company that makes it hasn't sorted out Greece yet. I dont believe she did ask the guy but I cant accuse her of lying. I'm just pissed off I had to deal with someone elses problem- again. And her attitude right from second 1 was aggression is what gives me no sympathy for her. Did she think I could just take 450 quid out of my till for a healthy product without a bit of conversation over the phone with my boss first?

Coz of the nature of our business and what we sell, phone accessorys, sat navs etc etc we cant offer refunds for products which work because then all people would do is 'rent them out'- use them and then take them back when they've finished. Which I suspect is exactly what she's done. After 15 minutes of having this absolute demon give me an ear bashing for absolutly no reason other than the fact I was the fall guy, I literally told her that I would like nothing more than to be able to take, without repurcutions, the 450 quid out and give it to her so she could get the hell out of my shop. It did nothing to calm things down.

Next time someone behaves like that Nik, tell them you will refuse to serve them.

You can't be sacked if you refuse to serve someone who is breaking the law. i.e. criminal behaviour

She's breaking the Public Order Act 1986

Specifically, Sections 4a and 5.

Intentional Harassment, Alarm or Distress

Offence - Intentionally causing Harassment, Alarm or Distress - Public Order Act 1986, s. 4A
Triable Summarily. Six months' imprisonment and/or fine.
(Statutory power of arrest)

The Public Order Act 1986, s. 4A states:

(1) A person is guilty of an offence if, with intent to cause a person harassment, alarm or distress, he -
(a) uses threatening, abusive or insulting words or behaviour, or disorderly behaviour, or
(b ) displays any writing, sign or other visible representation which is threatening, abusive or insulting,
thereby causing that person or another person harassment, alarm or distress.


Offence - Harassment, Alarm or Distress - Public Order Act 1986, s. 5
Triable Summarily. Fine.
(Statutory power of arrest)

The Public Order Act 1986, s. 5 states:

(1) A person is guilty of an offence if he-
(a) uses threatening, abusive or insulting words or behaviour, or disorderly behaviour, or
(b ) displays any writing, sign or other visible representation which is threatening, abusive or insulting,
within the hearing or sight of a person likely to be caused harassment, alarm or distress therby.

You should tell your manager and area manager of what happened. They have duty of care, and they are responsible for your health and safety in the work place.

They should then ensure you are confident enough to say "I'm not serving you if you continue with that behaviour" in that instance. Sounds to me like you've not been trained properly. You don't realise that anyone behaving like that (unreasonably) does not get served.

And if they continue in that behaviour - call the police! FFS.


Oh and the above goes for Scottish or English people Nik!

Epecially Scots like thelisbonazul and mentalists like Gary Lineker 85/86

 

[Reidy's Bottle Of Grecian]

sounds to me like she got a duff sat nav.