Most Best Buy's around here are graveyards these days; they had their heyday in this state between '90-'00. Suppose it all depends on when they entered your particular market. Online purchasing killed a good part of their high volume sales and now they try to pimp off the high profit items like flat screens etc. Their one saving grace is the fact that most of their competition closed up shop over the last 5 years. It got bad enough a few years back that they tried to piggy-back off the Guitar Hero fad by selling real instruments in their stores.
They're notorius for clueless sales staff who push extended warranties. I can't remember who it was but a competitor pissed them off earlier this year by doing some TV ads that depicted sales staff dressed suspiciously like Best Buy employees and being ignorant on products. Oh, that's right, it was NewEgg...lmfao. Well done, I say.
[video=youtube;nYk0dQrz3uc]http://www.youtube.com/watch?v=nYk0dQrz3uc[/video]
I actually but most stuff from newegg. If I need it RIGHT now though, obviously I go to Best Buy.
The last 3 generations of my desktop have been built from parts purchased at Newegg.