kithnou
Player Valuation: £70m
Great stuff.http://mashable.com/2017/03/09/artificial-intelligence-suicide-risk/#Tw0f7hzrGmq5
If you were asked to guess the words people use when they're most at risk for suicide, you'd be right to think of obvious nouns and verbs like die, overdose and, yes, the word suicide itself.
So when Crisis Text Line, a free mental health support service, built an algorithm to flag high-priority texts, it included those among 50 words to indicate the person messaging desperately needed help.
But when Crisis Text Line started using artificial intelligence to analyze the 22 million messages about emotional distress in its database last summer, its researchers made a surprising discovery: The word ibuprofen was 16 times more likely to predict the person texting would need emergency services than the word suicide.
Another highly predictive type of content wasn't even a word but a crying face emoji. When people included that sad character in their messages, Crisis Text Line supervisors were 11 times more likely to call 911 for assistance. In total, Crisis Text Line has integrated 9,000 new words or word combinations that indicate high risk — and expects to add more in the future.
Nancy Lublin, the nonprofit's CEO, says these unexpected data points have made a huge difference. Before AI detected the new words, volunteers responded to high-risk texters in less than two minutes. Now the average response time is down to 39 seconds. Lublin believes that's because the algorithm is much better at identifying those most at risk and sending them to the front of the line, like you would in a hospital emergency room.
Am I having a blonde moment and not seeing the 50 words in the article? Or have they not been disclosed?