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http://www.bbc.co.uk/news/business-21694704
6 March 2013 Last updated at 22:39
NatWest customers report problems
NatWest bank appears to be having fresh problems with its computer systems, less than a year after millions of customers were left unable to move money or pay bills for days.
A NatWest customer services adviser said that online and telephone banking, cash withdrawals and payments had been affected this time.
He added that he believed a majority of UK customers had been affected.
No reasons were given for the latest problems.