for oldies over 50 years old -Saga insurance 5 hours of hell - now offshore in South Africa .....


I realised when my mum used them years ago, that Saga were not good value with anything. They just advertise to old folks and so old folks feel "safe" with them. But like all British institutions they seem to adopt the "let's see what we can get away with" model, rather than the "let's treat our customers as valuable assets and earn their trust" model.

Wouldn't touch them. But then nearly all British companies will crap on you if they can. Its how CEOs acquire personal wealth and public honours.
Do you think that it is just an issue in the UK?

Are you really naive enough to think that businesses in other countries treat their customers as valuable assets?
 

Do you think that it is just an issue in the UK?

Are you really naive enough to think that businesses in other countries treat their customers as valuable assets?
I have no evidence from other countries. I'd take a guess that the US is worse.
 
Again, is this just UK businesses?
No.

None should get away with it ... but especially not British companies relying on British infrastructure and services in order to exist.

The fact that overseas companies might do it too, doesn't make it right that British companies do it, nor does it excuse them. Strange thinking that.
 
No.

None should get away with it ... but especially not British companies relying on British infrastructure and services in order to exist.

The fact that overseas companies might do it too, doesn't make it right that British companies do it, nor does it excuse them. Strange thinking that.
I didn't say it's right. I was just asking whether or not you thought that it just happens in the UK.
 

Wonder where places like Spain outsource / offshore their call centres and ‘help’ desks to?
Do they go to Latin America or India I wonder?
Likewise the French, do they go to North African countries?
 

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