Facebook manipulating it's users in an experiment

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JAYTALITY

Player Valuation: £30m
I'd like to see a discussion on this by the wit of Evertonians;


The study concluded: "Emotions expressed by friends, via online social networks, influence our own moods, constituting, to our knowledge, the first experimental evidence for massive-scale emotional contagion via social networks."

Lawyers, internet activists and politicians said this weekend that the mass experiment in emotional manipulation was "scandalous", "spooky" and "disturbing".

On Sunday evening, a senior British MP called for a parliamentary investigation into how Facebook and other social networks manipulated emotional and psychological responses of users by editing information supplied to them.

Jim Sheridan, a member of the Commons media select committee, said the experiment was intrusive. "This is extraordinarily powerful stuff and if there is not already legislation on this, then there should be to protect people," he said. "They are manipulating material from people's personal lives and I am worried about the ability of Facebook and others to manipulate people's thoughts in politics or other areas. If people are being thought-controlled in this kind of way there needs to be protection and they at least need to know about it."

A Facebook spokeswoman said the research, published this month in the journal of the Proceedings of the National Academy of Sciences in the US, was carried out "to improve our services and to make the content people see on Facebook as relevant and engaging as possible".

She said: "A big part of this is understanding how people respond to different types of content, whether it's positive or negative in tone, news from friends, or information from pages they follow."

But other commentators voiced fears that the process could be used for political purposes in the runup to elections or to encourage people to stay on the site by feeding them happy thoughts and so boosting advertising revenues.

In a series of Twitter posts, Clay Johnson, the co-founder of Blue State Digital, the firm that built and managed Barack Obama's online campaign for the presidency in 2008, said: "The Facebook 'transmission of anger' experiment is terrifying."

He asked: "Could the CIA incite revolution in Sudan by pressuring Facebook to promote discontent? Should that be legal? Could Mark Zuckerberg swing an election by promoting Upworthy [a website aggregating viral content] posts two weeks beforehand? Should that be legal?"

It was claimed that Facebook may have breached ethical and legal guidelines by not informing its users they were being manipulated in the experiment, which was carried out in 2012.

The study said altering the news feeds was "consistent with Facebook's data use policy, to which all users agree prior to creating an account on Facebook, constituting informed consent for this research".

But Susan Fiske, the Princeton academic who edited the study, said she was concerned. "People are supposed to be told they are going to be participants in research and then agree to it and have the option not to agree to it without penalty."

James Grimmelmann, professor of law at Maryland University, said Facebook had failed to gain "informed consent" as defined by the US federal policy for the protection of human subjects, which demands explanation of the purposes of the research and the expected duration of the subject's participation, a description of any reasonably foreseeable risks and a statement that participation is voluntary. "This study is a scandal because it brought Facebook's troubling practices into a realm – academia – where we still have standards of treating people with dignity and serving the common good,"he said on his blog.

It is not new for internet firms to use algorithms to select content to show to users and Jacob Silverman, author of Terms of Service: Social Media, Surveillance, and the Price of Constant Connection, told Wire magazine on Sunday the internet was already "a vast collection of market research studies; we're the subjects".

"What's disturbing about how Facebook went about this, though, is that they essentially manipulated the sentiments of hundreds of thousands of users without asking permission," he said. "Facebook cares most about two things: engagement and advertising. If Facebook, say, decides that filtering out negative posts helps keep people happy and clicking, there's little reason to think that they won't do just that. As long as the platform remains such an important gatekeeper – and their algorithms utterly opaque – we should be wary about the amount of power and trust we delegate to it."

Robert Blackie, director of digital at Ogilvy One marketing agency, said the way internet companies filtered information they showed users was fundamental to their business models, which made them reluctant to be open about it.

"To guarantee continued public acceptance they will have to discuss this more openly in the future," he said. "There will have to be either independent reviewers of what they do or government regulation. If they don't get the value exchange right then people will be reluctant to use their services, which is potentially a big business problem."
 

Maybe people should manipulate the value of Facebook by not using it. I used to use it a fair bit a while back, but I rarely go on now. If I wanted to see advertisements, and 'sponsored' posts all the time, Id read the classifieds in the newspaper. Unfortunately, twitter is beginning to go the same way with adverts.
 
Very rarely use it now, but this is clearly shoddy behaviour. I'm fairly sure there are pretty strict rules about inclusion/participation in research, although it wouldn't surprise me if that wasn't included in the terms and conditions that we all agreed to (but no doubt never read) when we signed up.
 
Never had an account, never will.

If you are interested in this subject there's a book I'd recommend, The Filter Bubble, Eli Pariser.

http://www.amazon.co.uk/The-Filter-Bubble-Internet-Hiding/dp/0241954525

Although its light on solutions it does give an insight into the way the use of personal data by Facebook, Google and others has a tendency to create a feedback loop where your own tastes, interests and political views are reflected back on you as you unwittingly continue to create your own online 'bubble'. What also becomes clear is that the Facebook company and staff in particular is very much a cult of personality built around Zuckerberg's own idiosyncratic world view, and that privacy and information tailoring issues seem to baffle him and many of the senior software engineers who work there, they genuinely don't understand people's concerns. There is also a troubling look at how, as tech comapanies company's grow, they become increasingly political as revenue and shareholder concerns start to override their often libertarian origins. Microsoft, Google, Apple and by now I'd imagine Facebook have strong lobbying presences in Washington pushing their agendas.
 

Have 2 facebook pages up with my company logo and brand all over them....nothing to do with us.

Any ideas how to get them to take them down and fins out who has put them up there? Is there a facebook email to contact or would they just ignore it?
 
Have 2 facebook pages up with my company logo and brand all over them....nothing to do with us.

Any ideas how to get them to take them down and fins out who has put them up there? Is there a facebook email to contact or would they just ignore it?
If they're using your copyrighted logos then I'd just go straight onto their page and tell them to take them down or you'll take legal action.
 

Not surprised in the least. Just a modern twist on a newspapers editorial stance. Control the media, including social, and you control the mind.
 
We've been doing this for sometime at GOT.

We deploy various well known posters whom we refer to as "mood-shifters" from time to time - I'll leave you to work out who they are....
 
We've been doing this for sometime at GOT.

We deploy various well known posters whom we refer to as "mood-shifters" from time to time - I'll leave you to work out who they are....

And it's quite well paid too by the way
 
i use FB and think overall it's good. good.

having moved from Masschussetts to Arizona, served in Guam, back to Arizona for University, it's been a great way to keep in touch with friends i've made, maintain an interest in, but aren't in my closer circles.

also a nice tool to see what is going on with businesses i like - namely craft breweries or local restaurants, or athletes, or organizations - a useful platform for things like Everton USA, American Outlaw chapters, etc.

But the creep factor has steadily increased to near uncomfortable levels.
 

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