Just had the worst experience of this with the NHS - it may differ from hospital to Hospital - but IMO the discrimination against vulnerable aged persons with either disease by the ambulance crew plus A&E is out there if they have a physical complaint - they blame it on the above illnesses - Plus they convince you that's the underlying problem not anything physical that is wrong with your parents or in-laws -
My wife & I now feel guilty we listened to them plus our GP -
In a long history of events of 20 ambulance calls by a care line on her behalf in the last two weeks - my mother-in-law 88 years old in 7 days time - after have water around her heart undiagnosed for months finally went into A&E as a sole paramedic diagnosed the problem last Monday as her Heart was failing - she had an ambulance that am + nothing wrong .....
A&E phoned us at 6 am to state she indeed had heart trouble that could be dealt with & he would get her on a cardiac ward the next day - a pig of an AE nurse we telephoned ageism was used SIX times - can we have an extension to telephone you back on A&E - no I have 200 hundred patients to look after ......
Following morning 5.15 am a nurse again from A&E telephoned upset she had let my mother-in-law fall & she has broken her wrist & hip ...
We both went ballistic as she stated oh i just looked at her file not good on her feet - no walking stick frame or Zimmer frame provided or bed rails she has at her own home -
She is now fighting for her life in orthopaedics since my wife lodged an official complaint with the trust p-
We feel guilty for trusting the care as slight Dementia & Alzheimer's was used as an excuse for proper treatment & we were gullible to trust them ....
Rant over - we are not after money just good continuous NHS care if she pulls through, because I feel she will be in a nursing home .....
My wife & I now feel guilty we listened to them plus our GP -
In a long history of events of 20 ambulance calls by a care line on her behalf in the last two weeks - my mother-in-law 88 years old in 7 days time - after have water around her heart undiagnosed for months finally went into A&E as a sole paramedic diagnosed the problem last Monday as her Heart was failing - she had an ambulance that am + nothing wrong .....
A&E phoned us at 6 am to state she indeed had heart trouble that could be dealt with & he would get her on a cardiac ward the next day - a pig of an AE nurse we telephoned ageism was used SIX times - can we have an extension to telephone you back on A&E - no I have 200 hundred patients to look after ......
Following morning 5.15 am a nurse again from A&E telephoned upset she had let my mother-in-law fall & she has broken her wrist & hip ...
We both went ballistic as she stated oh i just looked at her file not good on her feet - no walking stick frame or Zimmer frame provided or bed rails she has at her own home -
She is now fighting for her life in orthopaedics since my wife lodged an official complaint with the trust p-
We feel guilty for trusting the care as slight Dementia & Alzheimer's was used as an excuse for proper treatment & we were gullible to trust them ....
Rant over - we are not after money just good continuous NHS care if she pulls through, because I feel she will be in a nursing home .....