Crappy Bank Security

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Extratime

Player Valuation: £950k
So last night my wife gets a call from our bank saying that her private information was compromised in the last 45 days. Now I am already pi$$ed at this bank because they somehow thought it was OK to let some a$$es in Russia drain her account when we have not been out of the Continental US since our honeymoon. My wife is an alarmist type and control freak so this is rocking her world right now. She's thinking people are getting loans in her name and all other manner of scary stuff being done with her information.

With all that taken into account I am an IT Consultant that has done Security for companies and other institutions. Naturally I think that this information would HAVE to be encrypted as it is private information. So I call the bank and eventually get connected with a "Fraud" expert. Said Fraud expert doesn't know what encryption is.......OK. She then states she will call the computer department. She calls and gets back to me saying the "Network is secure"......FFS! Are you kidding me! If it was fecking secure I wouldn't be going through this! Is it encrypted or not! Her answer...."yes." I still think she didn't what the Hades she was talking about but at least I got her to say it was encrypted so I could somewhat ease my wife's mind. At the end of the day this situation sucks, and thanks for letting me vent.
 

Does she know that the webcam is on all the time on your computer ? and that when you are at work and she's gazing through pics of Hibbo online and grabbing the labs, most of g.o.t. are watching ?


p.s. ask her to lift a little and a bit more light please.
 

If this is "rocking your wife's world," I suggest some marital role play with you playing a customer services advisor. Tease her by not letting her through security before murmuring she's approaching her overdraft limit while she's liquidating her assets.
 
This is no laughing matter, the lad has had his material wealth removed and learnt that we've all been ogling his wife for the past 6 months, stop it now ( not you missus, please read the instructions in post no. 2).......







Have to agree though mate, I think I would be speaking to my legal people.........
 
I had some trouble with my bank 8 yrs ago. My new bank card was sent to my new address, but my ex-wifes was sent to the OLD address. The new occupant had used the card to buy baby clothes, order Sky TV and a wardrobe from our catalogue ( I assume a statement was sent there before we informed them of our new address). We found out when the catalogue phoned us to say our new bedroom furniture would arrive on Wednesday. WE hadn't ordered any
 

Alarm bells rang in my head with the line, "last night my wife had a call...."

-move the phone out of the kitchen or shorten the chain.

Problem solved.

Seriously though.

Do.

On another note, if a bank calls you saying your a victim of fraud. How do you know it's really your bank?

I'd ask for the name and department, then call the bank on a confirmed number and ask to be transferred.
 
Unbelievable, the ssl cert is still expired on the OS

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I hate the way we're constanty told to hide our details and take care at cash machines, never giving details away, but then the bank cold calls YOU and expects YOU to identify yourself using all your details.
 
So last night my wife gets a call from our bank saying that her private information was compromised in the last 45 days. Now I am already pi$$ed at this bank because they somehow thought it was OK to let some a$$es in Russia drain her account when we have not been out of the Continental US since our honeymoon. My wife is an alarmist type and control freak so this is rocking her world right now. She's thinking people are getting loans in her name and all other manner of scary stuff being done with her information.

With all that taken into account I am an IT Consultant that has done Security for companies and other institutions. Naturally I think that this information would HAVE to be encrypted as it is private information. So I call the bank and eventually get connected with a "Fraud" expert. Said Fraud expert doesn't know what encryption is.......OK. She then states she will call the computer department. She calls and gets back to me saying the "Network is secure"......FFS! Are you kidding me! If it was fecking secure I wouldn't be going through this! Is it encrypted or not! Her answer...."yes." I still think she didn't what the Hades she was talking about but at least I got her to say it was encrypted so I could somewhat ease my wife's mind. At the end of the day this situation sucks, and thanks for letting me vent.

Encryption is neither here nor there.
It's much more likely some member of staff has sold account details on.

Your wife is fit btw.
 
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