New Everton Stadium - Hill Dickinson Stadium

[PhilM]

Yeah for the Mansfield game, we left via the gate furthest right that is closed pre-match (because its a car park), but we couldn't get to that yesterday. Having that open every game will help I'd say, but there are some other quick fixes too

Some folks, including oursleves, have already swerved trying to go through the Bascule Bridge stop/go system and just walking down Derby Road and across the strand into town. Feels easier

Mate, we've done the very same: down Walter St. (basically, next to the Titanic) and turned onto Great Howard St. along the central reservation.

It took approximately 25 minutes to get to Moorefields, with my son in tow, due to the congestion compared to when we were walking to the ground.

But I suspect it's quicker than walking the 15 minutes to Sandhills, likely waiting in the queue and ending up at the same place.

A lot of people will find these convenient alternatives inside and outside the ground, whereas those who don't are usually those who complain.

I told someone yesterday about the larger, quieter toilets rather than the smaller urinals in the centre of the south upper, and they chose to ignore me.

That's their prerogative of course, yet when I'd walked the further toilet, had a slash and got my pint before they'd got out tells a thousand stories.

 

[danny147]

Was bloody soaked watching the game yesterday, dam you friedkins and stewards in hi vis for not controlling the rain!

Tried my fourth section of the ground yesterday as want to try all sections before deciding where i want my season ticket next season. Lower south still absolutely miles ahead. Toilets and food/drink was fastest so far yesterday though.

I wonder when it will be i stop going home covered in the concrete dust

 

[allen]

To resolve issues with an incorrect charge from a pay-and-walk shop at Everton's Hill Dickinson Stadium, you should contact the stadium's catering partner, Aramark, by emailing their dedicated address, throughpass-everton@aramark.co.uk.

I will have to do this too, although my pass through tax wasn't as bad as yours.

I work in the tech sector, and I love a bit of modern technology - gimmicky or otherwise.

I'm sure this works great in a controlled environment - but a Premier League stadium concourse is a million miles away from a controlled environment.

The acid test for me is: as someone who is into this stuff, do I want to use it?

The answer, in this case, is no.

It might sort itself out: anyone who gets overcharged will think twice about using it, and that might lead to a reduction in the number of people in there, making life easier for the cameras and the AI.

But honestly, I wouldn't be surprised to see this only last a season.

 

[Connor]

Mate, we've done the very same: down Walter St. (basically, next to the Titanic) and turned onto Great Howard St. along the central reservation.

It took approximately 25 minutes to get to Moorefields, with my son in tow, due to the congestion compared to when we were walking to the ground.

But I suspect it's quicker than walking the 15 minutes to Sandhills, likely waiting in the queue and ending up at the same place.

A lot of people will find these convenient alternatives inside and outside the ground, whereas those who don't are usually those who complain.

I told someone yesterday about the larger, quieter toilets rather than the smaller urinals in the centre of the south upper, and they chose to ignore me.

That's the prerogative of course, yet when I'd walked the further toilet, had a slash and got my pint before they'd got out tells a thousand stories.

Have had this too. Just walking another 2 minutes is going to save you a queue at the toilets/bar.

Think a lot of folks are still in the Goodison mindset/way of doing things where it didn't make much sense to walk too far from your seat/block (because it was a nightmare getting back, esepcially in the Lower Gwladys) but sooner that starts happening, better people will find it

 

[Johnniepk]

You could ease the club view significantly by issuing lanyards and allowing those to wander freely in other areas using those facilities.
Everyone else inside already has a seat so they are not going to storm the club view trenches for a premium view.

 

[BullensRoad]

Take a read of this forum: no one has a good word to say about them.

Myself an others who went the game have no issue with them. Maybe your it's just the toxic side of online posting.

 

[GrandOldTeam]

Asking with all seriousness here, what is your take on what most fans in your situation would want to happen? What could the club do?

Is the £10 credit the issue, with removing it helping reduce demand at the overstretched bars? Or do they need more food outlets, bar and staff?

If they can half the queue times, I think most would tolerate it. 40+ minutes to get a Pepsi doesn't work.

The first problem was the bar was never of sufficient size - it was obvious and to be fair, they've tried to resolve that by "doubling" the number of points of sale (they haven't).

But for me, the logistics of redeeming the credit, and the catering partner are the problem. I was first in the ground and it took 7-10 minutes to place the order. I had to make 3 different transactions, 3 were serving me, and they still had to ask for help.

I think if they had Sodexo/Compass, rather than Aramark - it would be a lot better.

This was 1hr10m before kickoff - it doesnt look too bad, at Goodison this is 15 mins but the queue doesn't move fast enough.

I've wrote it off from a catering point of view - I'll just eat/drink in town instead.

 

[Barrowjohn]

Level 3 Club View experience, game 2. Although they've opened up a couple more food/drink outlets it is the size of the concourse that is the issue, it is too small for the number of people. They also thought it would improve match day experience by adding some speakers which were placed in the most ridiculous location, in between the window and the columns, blocking the little access there is to move behind the queues, at the window side. The queue went from every single serving point to the window for the entire hour before kick off. Thats the way its going to be, don't see how that can be avoided. Serving was a bit quicker, The loaded hot dog though, was very nice.
Travelling by car- took 20 mins to complete the last half mile down A565 from the north, just the sheer number of traffic and lanes coned off…this was at 12:45!, I may need a re think.

 

[PhilM]

If they can half the queue times, I think most would tolerate it. 40+ minutes to get a Pepsi doesn't work.

The first problem was the bar was never of sufficient size - it was obvious and to be fair, they've tried to resolve that by "doubling" the number of points of sale (they haven't).

But for me, the logistics of redeeming the credit, and the catering partner are the problem. I was first in the ground and it took 7-10 minutes to place the order. I had to make 3 different transactions, 3 were serving me, and they still had to ask for help.

I think if they had Sodexo/Compass, rather than Aramark - it would be a lot better.

This was 1hr10m before kickoff - it doesnt look too bad, at Goodison this is 15 mins but the queue doesn't move fast enough.

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I've wrote it off from a catering point of view - I'll just eat/drink in town instead.

Can you expand on this: is this because of multiple credits being redeemed, or it took staff three attempts to get it correct?

The wait time, if it's the latter, will be playing a huge part in the issue. We all know the size of the concourse (or lack of) is adding to the issue.

 

[Benicetoourboys]

Ignore everyone else saying no, because yes there is: it's the name for the long bar at the back of the south upper close to the glass.

Brilliant, a friend had told me he went there, said its really nice, thought I was going mad.
Thanks for that.

 

[PhilM]

Brilliant, a friend had told me he went there, said its really nice, thought I was going mad.
Thanks for that.

We stand there before the match and at HT having a pint, and it's comfortable and quick to get served - especially on the waterfront side.

You are able to stay for an hour after the game too, having a pint and whatnot.

 

[Encoder]

Also, doing 20,000+ steps every home game is going to go some way in making us the fittest fans around

The Merseyrail Workout Plan

Haven't been to a match at the new ground yet. but I reckon the night time march with the boys from moorfields after a few jars in Denbigh to see the beautiful lights on the dock will be a memorable experience indeed.

 

[GrandOldTeam]

Can you expand on this: is this because of multiple credits being redeemed, or it took staff three attempts to get it correct?

The wait time, if it's the latter, will be playing a huge part in the issue. We all know the size of the concourse (or lack of) is adding to the issue.

Every voucher needs a separate transaction - so what could/should be one transaction becomes several;





The 3 serving me had to wait for a manager because they couldn't understand why the first £22 order, said I owed £2 after the voucher was deducted. They either didn't understand the voucher was £20, or they were just checking it worked as it should I was their first customer. Either way, it required 4 staff, and a long time for a simple order - 2 hot dogs, and 6 beers. They weren't at all comfortable with the till/voucher - which is partly what I mean with if they had a Sodexo (who rotate staff from aintree, Anfield, Everton etc), then it would be better. I figure the amarak don't have the local staffing bank as compass/Sodexo do - but I could be wrong.

 

[GrandOldTeam]

Haven't been to a match at the new ground yet. but I reckon the night time march with the boys from moorfields after a few jars in Denbigh to see the beautiful lights on the dock will be a memorable experience indeed.

I'm going to stand outside selling GOT umbrellas. Will make a fortune.

 

[BullensRoad]

Yes, Goodison Park isn't a very acoustically efficient stadium, but what it did have was everyone right on top of the action in a very tight envelope, making it a very responsive bearpit when circumstances demanded/dictated it.... (of course in the days of terracing and the old Goodison Rd Terrace woth standing and sitting on all sides with an almost 80,000 capacity), it was on another level. But it never really had that large archetypal single tier kop (pardon the expression), to act as the main generator of chants and engine room for general atmosphere, to project around the whole stadium. At BMD/HD, the South Stand is supposed to perform that role.... and to some extent it certainly does that, but the roof geometry isn't ideal for it. Its acoustic "catchment" is depreciated by it being slightly upturned and quite separated from the upper tier below. It's also further slightly reduced because the stand is so steep, taking the roof even furthrr away from those standing in the lower tier. At 60-63 rows, it is also not particularly big by the standard set by the south tribune at Dortmund, which it is supposed to emulate. I sit just above the lower tier in the SW corner. I could see lots of the fans there trying to get things going, but being so distant from the roof it was to little effect. Of course when the chants started in the upper tier they spread far more effectively and upper and lower were in greater unity.... and when that happens, it is loud. Hopefully this will develop.

All that said, the "Whole stadium" acoustics are really good, with the barrel roof and the angled wrap around corners really helping to contain the whole stadium noise, to help ensure that when the place does get going, it really is thunderous.

Goodison was not an "acoustically" good stadium my friend. Over hanging tiers prevented that.