There is no anger.
Why are you deflecting from facts? People had a lousy experience tonight and it was much more difficult than it needed to be. The club turned off phonelines and working people were told to go and join a queue at the ticket office to get a paper copy of the ticket that the club previously steadastly refused to provide them with in anything but digital form, at an unspecified but last minute time.
If you think that isn't "rough around the edges" then you really are more stupid than you appear, and that's something I feel compelled to congratulate you on because I didn't think anyone could be more thick than you, soft lad.