Same was always true with StubHub.
The ongoing perception was negative because of a very few small number of games, when a few wrong'us would try their luck would prompt "ITS A DISGRACE, £300 FOR A DERBY TICKET/LEGALISED TOUTING" etc
But the...
Being randomly assigned seats is atrocious. We could pick them for the last game at Goodison, why can’t they do it like that? Also should have announced this before charging everyone double the price for memberships this year.