Sort of stuff that needs to be fed back to the club. The toilets was meant to be an easy improvement on Goodison it sounds like it's a botch job. Should be zero queues in a new build. Serious botch job.
There's something not right with all of this. I can't speak for Everton but if they're leaving many seats empty (don't care what reason, or who's responsible, a seat is a seat), then they need to be on it already.