When did this happen and why wasn't I informed?!
I don't think the club are savvy enough/care to be honest mate. Maybe one day when they was trying to appease/get The Blue Union on board they'd have made an effort but that bridge was quickly set alight,
With regards to 'The Fans Forum'
My own view is we should always remember they're blues, and volunteers giving their time to try and help.
But, it's only as good as the club allow it to be.
I think they could improve it. They could make appointments to that fans forum more transparent - I've noted fans ask over the years for voting numbers/% to be made public otherwise the suggestion is the clubs cherry pick faces to fit.
I also think the club can use it as a vehicle to tick a box - lip service. An example is the crest redesign;
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And then...
I've never known fans to be so unified against something.
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Yet, the club had the fans forum holding up that crest, all smiling - with quotes, claims of longstanding consultation - a big endorsement. If you can tick fan consultation/engagement so easily, you can also steamroller it.
There's someone on the fans forum on Twitter who have been critical of the clubs rollout of digital/season tickets;
'The digital roll out has been poorly communicated with no consultation. It implements significant change and provisions all need to be in place prior to roll out such as transfer system for family/friends, ability to print out tickets, re-sale or even gift to those less fortunate. Just finished a call with Edsa, a Supporters club rep, myself on the Fans Forum. I don't believe the club should go ahead with it and it should be paused till next season which i have advised the club personally'
... An example, in my opinion that it's only as good as the club allow it to be. Use it correctly, and it's useful. Use it as a box tick and it's perhaps not so useful.