Spent 45 mins on the phone to get this issue sorted with the Spurs ticket I was sent from a ST holder. (Long story short I'm a FB+ member and getting an error message when trying to accept it)....
First 15 mins was spent on hold, next 10 was the boy trying to talk me through how to accept the ticket which was exactly what I'd been doing for 3 days. 10 more minutes on hold til he spoke to the "technical team"....then 10 mins of him trying to access my account at their end and finally deciding that "yes, that error message is strange but we have no idea how to fix it"....they promised to look into it and call be back which still hasn't happened and the phone call was now about 8 hours ago.
I'm beyond annoyed with these now. I'm now expected to what? Spent another best part of an hour on the phone tomorrow? With no guarantee they will know how to resolve it anyway? This system is absolutely ridiculous tbqh.