Empty seats when so many couldn't get tickets - how do we resolve this?

[OneTrueLegend]

I think a mixture of seat unique and Everton trying their best to prevent fans giving their tickets to someone else. Makes no sense to me. Maybe they were worried that touts would take advantage of our first season?

I think most premier league clubs now have a system where STH can either sell their ticket back to the club or transfer it to another person with a membership. I know people who have "shared" a ST for years and this was much easier when it was a physical card that could be passed back and forth. When the club started using digital tickets, with a QR code, you could screen shot it and send it. Now the club have changed it again and you need the digital ticket and a phone with NFC, it makes it harder again to share season tickets.

I know fans at other clubs that have this and what they have done is bought a "season ticket phone". so the season ticket is just on that phone and it gets passed to whoever is going to that game

 

[Simo]

All of us season ticket holders in block 223 were told we couldn’t sit there. My understanding is that this was because the away fans were given the two blocks above the away end in the corner.

The ground design is such that in order to segregate home and away fans, the entire concourse had to be free of home fans, meaning that they had to leave huge chunks empty.

Block 223 runs into Club View, which has its own concourse, hence the block was full on one side but empty on the other.

This is either a massive cockup by the club, or they knew about it when designing the ground and thought “never mind”.

My concern is that this will happen for every cup game which means a load of season ticket holders, including me, won’t get seats for the more glamorous ties, and our cup capacity will be under 50,000 with those horrible empty blocks clearly visible on TV.

Ditto, it'll be a massive cockup, like the afterthought of no priority window for the displaced.

 

[Jamo Martinez]

When was the last time /have we ever had 48000 in for a league cup game bar finals?
Can't see an issue.

Biggest for a league cup game since 1987

 

[Toffe3m4n]

Willing to bet that loads of STHs didn't bother with last night either. My brother in law was one of them.

 

[John Ebbrwool]

You’d think they could come up with attachable bulkhead style fencing, just above waist height that could split the home and away fans to reduce the number of wasted seats. Although I’m sure that’s a health and safety nightmare!

 

[kev]

You’d think they could come up with attachable bulkhead style fencing, just above waist height that could split the home and away fans to reduce the number of wasted seats. Although I’m sure that’s a health and safety nightmare!

That would be simple enough BUT It's segregation on the concourse that is the problem NOT segregation of the seating area.

 

[PhilM]

My mate got to the turnstile yesterday and this ticket didn't work so he went the ticket office and they told him "they'd double sold this ticket" and basically went on to say whoever got in first got the seat.

Even worse they couldn't reimburse him and he'd paid 15 quid for parking as well.

Poor sod basically had to drive back his and catch second half on the telly.

Am sorry thats absolutely diabolical.

Please let the club know!

 

[Simo]

I think most premier league clubs now have a system where STH can either sell their ticket back to the club or transfer it to another person with a membership. I know people who have "shared" a ST for years and this was much easier when it was a physical card that could be passed back and forth. When the club started using digital tickets, with a QR code, you could screen shot it and send it. Now the club have changed it again and you need the digital ticket and a phone with NFC, it makes it harder again to share season tickets.

I know fans at other clubs that have this and what they have done is bought a "season ticket phone". so the season ticket is just on that phone and it gets passed to whoever is going to that game

You can use the QR code on your ST however. My ST didn't work for Brighton using NFC, so you just press the 'show code' link at the bottom of the image in your wallet, but you must scan using the bottom scanner. The scanners on each turnstile have a top (NFC) and bottom (QR) element I believe. I got told to use it that way by the steward.
It might help some on here, might also help to screenshot and pass to someone else*

(*I will not be held responsible for you, your mate, your ma, not gaining access. This is purely for information purposes and the risk is yours )

 

[Exeter_Gently]

Please let the club know!

It's gone now as far he's concerned...it's more heads up for people on here.

 

[Dom1878]

If corporate seats (or just bulk seats via companies) aren't sold, Everton should really be working with charities etc to supply tickets 2-3 days in advance. Peoples club and all...

 

[Iana]

You can use the QR code on your ST however. My ST didn't work for Brighton using NFC, so you just press the 'show code' link at the bottom of the image in your wallet, but you must scan using the bottom scanner. The scanners on each turnstile have a top (NFC) and bottom (QR) element I believe. I got told to use it that way by the steward.
It might help some on here, might also help to screenshot and pass to someone else*

(*I will not be held responsible for you, your mate, your ma, not gaining access. This is purely for information purposes and the risk is yours )

I had a similar experience at the Brighton game.

I sent a season ticket link to a relative to download and use.

I use an iPhone and he has an android phone. When we got to the turnstile I scanned using NFC but his ticket was a QR code which was scanned on the bottom scanner(similar to those at train stations.

I thought it would be rejected but he breezed through overseen by a steward.

 

[wiggytop]

That would be simple enough BUT It's segregation on the concourse that is the problem NOT segregation of the seating area.

There’s a simple solution to that, allow seats to the left of the away fans on the east stand to enter via club view section, it’s only closed off in the concourse, down side would be that the concourse is rammed as it is

 

[Simo]

I had a similar experience at the Brighton game.

I sent a season ticket link to a relative to download and use.

I use an iPhone and he has an android phone. When we got to the turnstile I scanned using NFC but his ticket was a QR code which was scanned on the bottom scanner(similar to those at train stations.

I thought it would be rejected but he breezed through overseen by a steward.

Hopefully not the same ST ?!

 

[sam17]

It really isn't very hard for them to put doors in the concourse to segregate away fans when necessary. Anyone who has away ends with different capacity's dependent on what the away team takes does it.

Under normal circumstances the doors are open.

 

[Drico]

They’ll state”teething problems “Jesus ,how many clubs have moved to new stadia now,all the planning that has gone into this,it is very,very poor on the clubs part this.

I agree. There is always some leeway, but I think there have been so many teething problems so far that we must conclude that, organisationally, we haven't been up to it as a club. The legacy of 30 years of being a museum for nostalgia.